Frequently Asked Questions

Our specialty lies in shipments from Ontario to Alberta and British Columbia. We have pick ups in Toronto and Montreal every single Thursday, and we deliver to Alberta on Monday, and British Columbia on Tuesday. The most frequent delay we run into are road closures in the Northern Ontario throughout winter time. Other than that, we stick to our schedule strictly.  

Yes, we can haul fresh, frozen or dry product at the same time due to our multi-temperature reefer trailers. We only ask that your shipper labels your pallets correctly, and we will take care of the rest!

We are 100% asset-based. We own and operate our equipment to increase accountability and reliability, which unfortunately lacks in the transportation industry.

No, it does not. Here is the contrast between them: A parcel weighing less than 150lbs, is capable of being moved without the need for a liftgate or forklift, and the cost is not based on density.

Freight weighing over 150lbs, is typically palletized or crated, where the cost is calculated based on density and freight class. It requires the use of a forklift or liftgate for movement and may have specific handling requirements.

The Bill of Lading (BOL) is a vital document in freight transport, assisting with tracking, payment, insurance claims, and liability. Serving as a loading receipt, contract of carriage, and title document combined, the BOL is crucial in the logistical process. Issued by the carrier upon loading of the cargo, the BOL serves as confirmation of the goods' transfer. Additionally, it acts as a receipt affirming that the shipment was received in proper condition, unless any discrepancies are noted on the BOL during pickup.